Hey I was just wondering if anybody could help me solve a problem I keep having with itunes? Everytime I try to import a CD or create a ringtone it locks up and gives me this message;





I have a laptop that is only a few months old so I don't think it is the computer, but I am still new to Windows 7 so I am stuck. If anybody has any ideas of help please let me know as it is very annoying.

Edited once, 17/12/10 - 11:41am.

its hard to read the picture what does it say ?

That used to happen to my msn, itunes & utorrent

I had to re-install windows 7 to get it to work -.-

edited OP with zoom.

Have you tried to uninstall and reinstall? Is there an update you can apply?

Maybe even cleanin your computer
Virus cookies etc

Check event logs, see what reason it gives for crashing and then google it.

How do I find the event log? Sorry for newb question

472: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)

Try to re install it if no luck try making space on your pc/laptop.

reinstall should work wonders

thanks guys, just uninstalled then reinstalled and it is working.

Sweett Jews exact thing happened to me and I re installed and it worked fine after that