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Ausfrag help?

Started by Bald Eagle on 4:40pm 13/9/11. 391 views and 12 posts, 0 users reading, last post by Antonio.

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Hi guys, I have recently rented an Ausfrag server which I have note gotten to use yet, so here is my problem:

1. I got my last due date warning on the 11th saying it would suspend my server which it hasn't, its status is still "pending"
2. Paypal took 6 ******* days to transfer my money to Ausfrag and Ausfrag invoice status says I have paid for my invoice.
3. Even after the payment was complete(which was today), the server is still "pending" and Ausfrag support are not getting back to me. EVEN though Ausfrag gurantees instant activation after payment which it still hasn't, and to top off, I've accidently sent a second payment for nothing which will be processed on the 15th apparently

I'm pretty pissed atm, Ausfrag support is no help, so can anyone help me? thanks
Posted on Tuesday, 13th September 2011
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if they won't help you, open a paypal dispute.
Posted on Tuesday, 13th September 2011
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Quote from Antonio on the 13th of September 2011:
if they won't help you, open a paypal dispute.
Thank you, I will take that into consideration
Posted on Tuesday, 13th September 2011
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Quote from Bald Eagle on the 13th of September 2011:
Thank you, I will take that into consideration
have you actually got onto their support? if not perhaps send a email directly to richard @ ausfrag.com
Posted on Tuesday, 13th September 2011
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Quote from Antonio on the 13th of September 2011:
Quote from Bald Eagle on the 13th of September 2011:
Thank you, I will take that into consideration
have you actually got onto their support? if not perhaps send a email directly to richard @ ausfrag.com
I have sent 3 emails on 3 different subjects which none have come back to me
Posted on Tuesday, 13th September 2011
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Lets see if submitting a ticket helps
Posted on Tuesday, 13th September 2011
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BL.

Find a better host next time.
Posted on Tuesday, 13th September 2011
"RSV1 got me into competitive console FPS" - Hirst "I'm not a genious" - iCeStormz
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YAY THEY RESPONDED! its active but how do I gain admin and get the IP and load warmod and shit -_-
Posted on Tuesday, 13th September 2011
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nvm
Posted on Tuesday, 13th September 2011
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Just one more question after the few terrible posts, Do I enable admin in gametech warmod or TCAdmin?
Posted on Tuesday, 13th September 2011
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Quote from Bald Eagle on the 13th of September 2011:
Just one more question after the few terrible posts, Do I enable admin in gametech warmod or TCAdmin?
admin for what? for warmod you need to update the admins_simple.ini @ (cstrike/addons/sourcemod/configs/admins_simple.ini)
Posted on Tuesday, 13th September 2011
 

Ausfrag help?